Responsive recruiter

ROLE DESCRIPTION

Are you looking for a full-time job that provides meaningful work and competitive compensation? We are looking for motivated, enthusiastic, career driven individuals! As a Customer Service Representative with the Lisa Allen State Farm Insurance Agency, you will be responsible for providing top of the line customer service to all new and existing customers. As a Customer Service Representative, we will teach you to be a risk advisor and uncover customer needs. We are looking to add someone with a winning and competitive mindset. Please take into consideration, this position will require a Property & Casualty and Life & Health license.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent.

DUTIES & RESPONSIBILITES

Managing incoming calls and customer service inquiries
Assessing customer needs to achieve satisfaction.
Taking detailed notes and completing processes
Retaining current customers by providing excellent customer service
Working with our team to achieve common goals and grow the agency.
Writing insurance policies
Help customers customize coverages, products, and services
Claims submission
Billing clarification

DESIRED ABILITES

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Excellent communication skills - written, verbal and listening
Excellent interpersonal skills
Skilled in time management
Positive Attitude
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

BENEFITS

Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement
Valuable experience
Flexible hours
Reimbursement for licensing up to $500 (90 days of employment required)
Continuing education application & renewal fees paid for
A great work/life balance

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $45,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bloomington, IN and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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